Privacy Policy | Grantomart

1. Information We Collect

Depending on how you use Grantomart, we may collect information including:

Name and profile information.
Email address.
Phone number.
Account and authentication information.
Grant application information.
Information submitted during verification.
BVN where specifically required for an application.
Bank or payment-related information where applicable.
Messages or information submitted through support channels.
Information relating to platform activity and account security.

2. Account Information

When you create an account, Grantomart may collect information such as your name, email address, phone number, password credentials, profile information, and account status.

Passwords are intended to be stored and processed using appropriate security measures rather than being displayed as readable account information.

3. Grant Application Data

Information entered into a grant application may be collected and processed to review, verify, manage, and administer the application.

The information requested may differ depending on the requirements of the particular grant.

4. BVN and Verification Information

Certain grant applications may require additional identity or financial verification information, which may include BVN where applicable.

Such information should only be requested when relevant to the applicable application or verification process.

Where verification requires an authorized third-party service, relevant information may be processed or disclosed as reasonably necessary for that verification.

5. How We Use Personal Information

Grantomart may use personal information to:

Create and manage user accounts.
Process grant applications.
Verify application information.
Communicate with applicants.
Provide grant-related notifications.
Send email and SMS communications.
Confirm applicable payments.
Prevent fraud and unauthorized activity.
Maintain platform security.
Provide technical and customer support.
Improve the platform and its services.
Meet applicable legal or regulatory obligations.

6. Email and SMS Communications

We may use your email address and phone number to send important communications relating to your account, applications, grants, payments, security, and service activity.

These communications may be delivered through email, SMS, or notifications within Grantomart.

Certain account, security, transactional, or service communications may be necessary and may therefore be sent even when optional promotional communications are not enabled.

7. Payment Information

When payments are required, Grantomart may use third-party payment providers to process transactions.

Grantomart may receive information needed to identify and confirm a transaction, such as transaction references, payment status, amount, and related application details.

Payment card credentials and similar sensitive payment credentials may be handled directly by the applicable payment provider according to its own privacy and security practices.

8. Third-Party Service Providers

Grantomart may use service providers to help operate the platform.

Depending on the service being used, these providers may support:

Email delivery.
SMS delivery.
Payment processing.
Cloud storage and media hosting.
Website and database hosting.
Identity or application verification.
Security and technical infrastructure.

Information may be shared with these providers only as reasonably necessary for the services they provide or for other lawful purposes.

9. Cookies, Sessions, and Local Storage

Grantomart may use cookies, browser storage, sessions, or similar technologies to maintain authentication, remember preferences, support security, and provide website functionality.

Some browser technologies may be necessary for the website to operate correctly.

10. Security of Personal Information

Grantomart takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, and misuse.

However, no online system can guarantee absolute security. Users should protect their passwords, OTPs, and other account security information.

11. Account Security and Fraud Prevention

Information relating to account activity may be processed to identify suspicious activity, prevent fraud, protect users, and maintain the integrity of Grantomart.

Where an account is disabled because of suspected abuse, fraud, or a violation of the Terms and Conditions, relevant records may be retained when reasonably necessary for security, investigation, dispute resolution, or legal obligations.

12. When Information May Be Shared

Personal information may be disclosed where reasonably necessary:

To provide Grantomart services.
To process grant applications.
To authorized service providers.
To process or verify payments.
To perform required verification.
To prevent fraud or abuse.
To protect users and platform security.
To comply with applicable law or lawful requests.

Grantomart does not sell personal information simply because you use the platform.

13. Data Retention

Personal information may be retained for as long as reasonably necessary to provide services, process applications, maintain appropriate records, prevent fraud, resolve disputes, enforce our Terms, or comply with legal obligations.

Account information may therefore remain in relevant records even after an account has been disabled or terminated when retention is reasonably necessary for legitimate purposes.

14. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including rights concerning access, correction, or other appropriate handling of your information.

Requests concerning personal information may be submitted through Grantomart's official contact channels.

15. Children's Privacy

Grantomart is intended for users who are legally eligible to use the platform and participate in the relevant grant programmes.

We do not knowingly collect children's personal information where such collection is prohibited by applicable law.

16. Changes to This Privacy Policy

Grantomart may update this Privacy Policy when our services, technology, data practices, or applicable legal requirements change.

The latest version will be published on this page together with its updated date.

17. Contact Us

If you have questions, concerns, or requests concerning this Privacy Policy or your personal information, please contact Grantomart through the official contact channels provided on the platform.